Quality & value
Choose ingredients with care, follow consistent production practices, and offer products and service that meet our customers’ expectations.
The business behind Donuts Factory
JORDANIAN ROOTS.
FRESH DONUTS.
EVERY DAY.
A family-owned Jordanian brand serving American-style donuts, carefully chosen coffee, bagels and bakery favorites. Daily production, a connected store network and welcoming teams bring the Donuts Factory experience to communities across Jordan.
Our name on the door.Our people at the heart.
Family-ownedA personal commitment to the brand
Fresh, every dayDaily production at our own factory
Proudly JordanianServing communities across Jordan
Our company and our roots
AN AMMAN STORY.
AN EVERYDAY TRADITION.
Canadian Int’l Touristic Restaurants (CITR) was founded in Amman, Jordan, in 1997, with the Donuts Factory brand introduced in 2002. Today, our family-owned business brings together central production, daily distribution and a network of cafés, takeaway stores and kiosks. Our owners and operators bring decades of experience in food service and multi-unit operations.
Alongside everyday café visits and takeaway orders, DF caters for birthdays, graduations, corporate events and other shared occasions, and supplies products to institutions and offices.
Meet our branchesOur mission
QUALITY IN THE PRODUCT.
CARE IN THE EXPERIENCE.
To create great-tasting products and welcoming café experiences, and grow sustainably through consistent production, strong operations and customer-focused service.
Our vision
To be one of Jordan’s most loved and trusted café and bakery brands, bringing quality, freshness and happiness to everyday life.
A warm welcome
Create a friendly, relaxed place for an early coffee, a quick treat, time with friends or a shared celebration.
People & development
Give training, coaching and employee wellbeing the attention they deserve, helping our teams learn and develop.
Hygiene & care
Maintain clean, hygienic surroundings and safe working practices, from our production facility to our shops.
Listen & respond
Keep communication open between customers, staff and management, and welcome suggestions that improve the experience.
Keep improving
Develop new products and services while continually improving the quality and consistency of what we already offer.
Your next chapter
THERE’S A PLACE
FOR YOUR AMBITION.
01 / CareersBring your energy.
Know your market?
Bring your energy.
Build your experience.
Explore service, production, distribution and maintenance roles, with a company that values learning and development.
Explore careers 02 / FranchisingKnow your market?
Let’s talk.
Discover the business behind the brand, then share your background, your location and your plans.
Start a conversationCompany at a glance
ONE BRAND.
A CONNECTED BUSINESS.
- Our roots
- CITR founded in Amman in 1997; Donuts Factory brand introduced in 2002.
- Our menu
- Around 200 items spanning donuts, bagels, bakery favorites, desserts, coffee and drinks.
- Our production
- Our own central facility, supported by daily distribution to branches.
- Our experience
- Millions of customer visits over the years.
Partners & investors
LET’S TALK ABOUT
THE BUSINESS.
For company information or a potential partnership, contact the Donuts Factory team. Introduce your organization, the opportunity you have in mind and the market involved so the conversation can reach the right people.